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山東省“三夏”期間農(nóng)機質(zhì)量出問題找誰投訴？到哪里投訴？

2020-05-23 09:25:23 來源：農(nóng)機網(wǎng)整理發(fā)布 閱讀量：25964 評論

導(dǎo)讀：各市以全省“重點工作攻堅年”動員大會精神為指導(dǎo)，積極行動起來，加大農(nóng)機質(zhì)量投訴監(jiān)督力度，切實做好今年“三夏”農(nóng)機質(zhì)量投訴宣傳服務(wù)和受理處理工作，保障農(nóng)機具能夠及時投入“三夏”農(nóng)業(yè)生產(chǎn)，確保夏季作物豐產(chǎn)豐收。

　　【農(nóng)機網(wǎng) 熱點關(guān)注】 當(dāng)前，夏季農(nóng)機化生產(chǎn)即將開啟，為確保山東省“三夏”農(nóng)機化生產(chǎn)順利進(jìn)行、社會和諧穩(wěn)定，充分發(fā)揮農(nóng)業(yè)機械主力軍作用，5月19日，山東省農(nóng)業(yè)機械試驗鑒定站(山東省消費者協(xié)會農(nóng)機投訴站)下發(fā)《關(guān)于做好2020年“三夏”農(nóng)機質(zhì)量投訴宣傳服務(wù)和受理處理工作的通知》，要求各市以全省“重點工作攻堅年”動員大會精神為指導(dǎo)，積極行動起來，加大農(nóng)機質(zhì)量投訴監(jiān)督力度，切實做好今年“三夏”農(nóng)機質(zhì)量投訴宣傳服務(wù)和受理處理工作，保障農(nóng)機具能夠及時投入“三夏”農(nóng)業(yè)生產(chǎn)，確保夏季作物豐產(chǎn)豐收。

　　《通知》要求各市要加強對所轄縣(市、區(qū))農(nóng)機質(zhì)量投訴監(jiān)督站的組織和指導(dǎo)，調(diào)動各級農(nóng)機質(zhì)量投訴監(jiān)管人員的積極性，繼續(xù)發(fā)揚吃苦耐勞、默默奉獻(xiàn)的精神,深入基層服務(wù)群眾，急農(nóng)民之所急，幫農(nóng)民之所困,在做好疫情防控前提下，努力做好“三夏”農(nóng)機質(zhì)量投訴監(jiān)管工作，切實維護(hù)農(nóng)機消費者、生產(chǎn)者和銷售者的合法權(quán)益，促進(jìn)社會和諧穩(wěn)定。
 
　　《通知》要求加大宣傳服務(wù)力度，“三夏”農(nóng)機化生產(chǎn)時間緊、任務(wù)重，各市農(nóng)機質(zhì)量投訴監(jiān)管人員“三夏”期間，要根據(jù)當(dāng)?shù)匾咔榉揽匾?，線上通過電視、網(wǎng)絡(luò)、廣播、微信等多種形式提供不見面質(zhì)量宣傳服務(wù)，線下通過標(biāo)語、圖畫、資料等形式，向群眾提供面對面宣傳解答。線上線下宣傳農(nóng)機質(zhì)量投訴法律法規(guī)、農(nóng)機識假辨假知識、農(nóng)機具的正確選購和使用方法等，強化農(nóng)民的維權(quán)意識，提高農(nóng)機手的識假辨假能力和操作水平，讓農(nóng)民在出現(xiàn)質(zhì)量糾紛時，知道找誰投訴，到哪里投訴。
 
　　《通知》還強調(diào)要加快受理處理進(jìn)度。“三夏”期間安排好值班人員，保持電話、網(wǎng)絡(luò)暢通，確保農(nóng)機質(zhì)量投訴能夠及時受理，有效處理。盡量做到“線上辦、不見面”，確保疫情防控、百姓維權(quán)“兩不誤”。同時搞好農(nóng)機質(zhì)量投訴記錄和錄入。尤其是對跨區(qū)作業(yè)農(nóng)機手的投訴，要及時協(xié)調(diào)經(jīng)銷商或企業(yè)盡快解決，確保“三夏”作業(yè)及時有序進(jìn)行。發(fā)生群體投訴時，要依據(jù)《山東省農(nóng)機產(chǎn)品質(zhì)量群體投訴應(yīng)急預(yù)案》及時采取有效措施，并根據(jù)事態(tài)情況啟動不同級別的應(yīng)急預(yù)案。
 
　　本文由農(nóng)機網(wǎng)(m.balpclean.com)整理發(fā)布，資料來源：山東省農(nóng)業(yè)機械試驗鑒定站，如有侵權(quán)或異議請聯(lián)系我們。

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