今日要聞

迪爾與您攜手抗“疫”,優(yōu)質(zhì)服務力保春耕

2020-02-25 13:25:14 來源:約翰迪爾 閱讀量:15650 評論

導讀:經(jīng)銷商可利用服務顧問平臺,查找技術(shù)手冊、操作手冊,按照故障代碼查找維修指導,通過電話和視頻遠程指導用戶操作設備、維修保養(yǎng)、排除故障

  【農(nóng)機網(wǎng) 明星企業(yè)】 春耕當時,疫情當前,約翰迪爾將充分發(fā)揮線上系統(tǒng)優(yōu)勢,為用戶春耕作業(yè)提供全面支持!
 
  距離隔絕病毒,但隔絕不了我們對用戶的關懷!
 
  客戶關懷熱線,回訪更貼心
 
  ·經(jīng)銷商多渠道公布熱線電話,疫情期間實現(xiàn)7天*8小時在線服務,作業(yè)季提供7天*24小時在線支持
 
  ·經(jīng)銷商對過去3年的客戶進行電話回訪,了解車輛情況、解決客戶問題
 
  ·約翰迪爾400客戶關懷熱線400-6576-555提供5天*8小時在線支持
 
  ·約翰迪爾400客戶郵箱:400@johndeere.com,隨時接收用戶來信并提供線上解答服務
 
  線上培訓支持,停工不停“學”
 
  約翰迪爾客戶可以通過官方微信學習如下課程:
 
  1)客戶關懷手冊
 
  2)維護保養(yǎng)視頻
 
  3)新機保養(yǎng)檢查清單
 
  ·也可以通過迪爾查詢零件目錄和操作手冊
 
  ·與此同時,約翰迪爾經(jīng)銷商也會通過電話或者視頻對客戶關心的技術(shù)問題進行在線培訓
 
  完善零件儲備,抗“疫”保春耕
 
 

       ·經(jīng)銷商已經(jīng)制定完善的備貨計劃,客戶可以通過經(jīng)銷商電話、微信訂購零件
 
  ·約翰迪爾全國5個零件倉庫,提供全面庫存支持
 
  專業(yè)技術(shù)平臺,服務更
 
  ·約翰迪爾經(jīng)銷商技術(shù)支持中心
 
  國內(nèi)外專家在線解答迪爾全系列產(chǎn)品的售后服務問題,為經(jīng)銷商提供技術(shù)支持
 
  提供海量解決方案,經(jīng)銷商可根據(jù)機型、零件和問題描述實現(xiàn)快速查詢
 
  ·服務顧問(Service ADVISOR™)和零件顧問(Parts ADVISOR™)平臺
 
  經(jīng)銷商可利用服務顧問平臺,查找技術(shù)手冊、操作手冊,按照故障代碼查找維修指導,通過電話和視頻遠程指導用戶操作設備、維修保養(yǎng)、排除故障
 
  經(jīng)銷商可通過零件顧問平臺確定故障零件,快速下單訂購
我要評論
文明上網(wǎng),理性發(fā)言。(您還可以輸入200個字符)

所有評論僅代表網(wǎng)友意見,與本站立場無關。

產(chǎn)品推薦 更多

[{"ID":"2955069","Picture":"66dabcda8ca7909d1b84b6cbf3ed386927ba7041026e90bc57548470b81c773ed065e314a9ff04cb.png","PictureDomain":"img68","Name":"半自動全自動柴油冷濾點測定儀公司","Type":"SH0248BS","Descrip":"化工儀器SH0248BS全自動冷濾點測定儀是以國家標準SH/T 0248為依據(jù),采用當代技術(shù),集機械、光學、電子及計算機技術(shù)于一體,可自動完成石油產(chǎn)品冷濾點的測試, 本儀器采用光電檢測技術(shù),進口壓縮機制冷系統(tǒng)確保達到要求的制冷深度。","CompanyName":"山東盛泰儀器有限公司","CompanyID":"129476","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"147","City":"濟南市","Address":"濟南市","PropertysValue":"","HitNumber":"107","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559090","StandUrl":"/st129476","UpdateTime":"2024/12/23 3:30:00","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"3","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"102955069","UserID":"142465","PriceType":"0","PictureID":"1703219","CompanyTypeID":"5","Tag":"","LinkMan":"唐欣","TelPhone":"86-0531-85919987","ClassName":"其它","ComProduct":"糧油檢測儀器、油脂檢測儀器、糧食檢測儀器、油品檢測儀器,石油化工儀器","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"26951","MarketUpdateTime":"","CreateTime":"2024/3/26 16:54:31","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"15665870097"},{"ID":"2748670","Picture":"5eceadd4559dcfd2aa2f2a1668aa0a47590160a9e4c5b5122438d0ad6509a7bf17b5b886c36db984.jpg","PictureDomain":"img68","Name":"銷售DJYP2VP2計算機電纜","Type":"DJYP2VP2","Descrip":"計算機電纜在當今各個行業(yè)中,應用廣泛,可地應用于發(fā)電、冶金、石油、化工、輕紡等部門的檢測和控制用計算機系統(tǒng)或自動化裝置,以及一般的工業(yè)計算機上。","CompanyName":"天津市電纜總廠橡塑電纜廠","CompanyID":"128983","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"14","City":"廊坊市","Address":"廊坊市","PropertysValue":"","HitNumber":"70","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559089","StandUrl":"/st128983","UpdateTime":"2024/12/23 3:29:16","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"0","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"102748670","UserID":"141972","PriceType":"0","PictureID":"1680438","CompanyTypeID":"5","Tag":"","LinkMan":"郝艷輝","TelPhone":"0316-5962635","ClassName":"其它","ComProduct":"MHYV礦用通信電纜,MCP采煤機電纜,UGF高壓橡套電纜,DJYPVP計算機電纜,JHS防水電纜,MGTSV礦用光纜,MYJV礦用高壓電纜,預分支電纜,礦用泄露電纜,計算機電纜","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"15897","MarketUpdateTime":"","CreateTime":"2023/5/24 15:26:03","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"13191957313"},{"ID":"2855832","Picture":"mt0003/f34697d735b517a6c3311cb0dcb571fc1eccffb5c455fcfa47e3e0da0f626f2f6c57c8165d1f5174.jpg","PictureDomain":"img47","Name":"國產(chǎn)復合氣體檢測儀校準","Type":"","Descrip":"以上就是關于氣體檢測儀校準方法的一些介紹,逸云天提醒,","CompanyName":"深圳市逸云天電子有限公司","CompanyID":"132314","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"214","City":"深圳市","Address":"深圳市","PropertysValue":"","HitNumber":"146","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559088","StandUrl":"/st132314","UpdateTime":"2024/12/23 3:28:05","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"3","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"102855832","UserID":"145303","PriceType":"0","PictureID":"1781957","CompanyTypeID":"5","Tag":"","LinkMan":"張小姐","TelPhone":"86-0755-26991270","ClassName":"其它","ComProduct":"可燃氣體報警器,可燃氣體探測器,有毒氣體報警器","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"16950","MarketUpdateTime":"","CreateTime":"2023/11/18 15:33:21","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"13925220380"},{"ID":"2802965","Picture":"5646a23e59c2327134f69122e0ade7b5411bc2a4bc62c42f6484c8094b6606a01a61012dd5e685ca.jpg","PictureDomain":"img65","Name":"高可靠性智能壓力變送器維護費用低","Type":"上潤","Descrip":"3051智能壓力變送器具有現(xiàn)場安裝式,防爆和全天侯結(jié)構(gòu)的工業(yè)用電容式壓力∕差壓∕流量變送器。","CompanyName":"江蘇上潤自動化儀表有限公司","CompanyID":"130126","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"93","City":"淮安市","Address":"淮安市","PropertysValue":"","HitNumber":"107","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559086","StandUrl":"/st130126","UpdateTime":"2024/12/23 3:26:39","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"3","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"102802965","UserID":"143115","PriceType":"0","PictureID":"1729511","CompanyTypeID":"5","Tag":"","LinkMan":"韓嚴梅","TelPhone":"86-0517-86902998","ClassName":"其它","ComProduct":"校驗儀表,磁翻板液位計,壓力變送器,電磁流量計","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"21502","MarketUpdateTime":"","CreateTime":"2023/8/17 20:18:59","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"18015167118"},{"ID":"3145621","Picture":"5eceadd4559dcfd235c26eaa41fa59c84e930ba58dca9dc2242b307fed9908abec897e3baba466d0.png","PictureDomain":"img69","Name":"氦氣檢測儀多少錢","Type":"ADT800W-He","Descrip":"ADT800W在線式氦氣檢測儀是奧迪特科技在原基礎上全新打造的一款氣體檢測儀,采用高性能傳感器及全新32位低功耗處理器; 儀表盤顯示界面,數(shù)值與進度條同時顯示,美觀大方;電路采用4層布線,對弱信號處理能力更強;獨立的高精度進口16位AD芯片及特有信號處理算法,測量數(shù)據(jù)精度更高更穩(wěn)定;4~20mA、RS485、200~1000HZ多種輸出信號可選擇, 方便接入各種報警控制器、PLC、DCS等控制系統(tǒng);防爆結(jié)構(gòu)設計可應用在各種危險的工業(yè)場所;產(chǎn)品廣泛用于石油化工、治金礦業(yè)、工業(yè)制造、市政建設、電力電","CompanyName":"深圳市奧迪特科技有限公司","CompanyID":"129527","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"214","City":"深圳市","Address":"深圳市","PropertysValue":"","HitNumber":"65","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559085","StandUrl":"/st129527","UpdateTime":"2024/12/23 3:25:09","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"3","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"103145621","UserID":"142516","PriceType":"0","PictureID":"1703169","CompanyTypeID":"5","Tag":"","LinkMan":"郭小姐","TelPhone":"86-0755-89339520","ClassName":"其它","ComProduct":"氣體檢測儀,氣體報警器,有毒有害氣體檢測儀","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"12114","MarketUpdateTime":"","CreateTime":"2024/9/21 18:04:53","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"13825204819"},{"ID":"2721814","Picture":"00450ea57bc9bc7da9ad405f38a5c1f034f6b5e4b1099050054ea00872274a7a7ba76b6cbc0eae66.jpg","PictureDomain":"img65","Name":"拓德高低溫交變實驗箱多少錢","Type":"TH-408R","Descrip":"高低溫交變實驗箱 恒溫恒溫實驗機廠家適用于電子、電工、儀器儀表及其它產(chǎn)品、零部件及材料在高低溫交變濕熱環(huán)境下貯存、運輸、使用時的適應性試驗; 是各類電子、電工、電器、塑膠等原材料和器件進行耐寒、耐熱、耐濕、耐干性試驗及品管工程的可靠性測試設備","CompanyName":"東莞市拓德環(huán)境測試設備有限公司","CompanyID":"129266","MarketPrice":"0","PsOrder":"0","PgID":"110","MaxOrder":"0","CityID":"229","City":"東莞市","Address":"東莞市","PropertysValue":"","HitNumber":"123","FrontShow":"0","IsCharges":"1","Year":"1","StarNum":"1","UpdateAndClientSort":"51559085","StandUrl":"/st129266","UpdateTime":"2024/12/23 3:25:14","TodayIsUpdate":"1","AttType":"0","AttState":"3","AttAddType":"3","IsSeoCreate":"0","IsOnlinePay":"0","MinPrice":"0.00","MaxPrice":"0.00","ClassID":"21002","productonlinetime":"1900/1/1 0:00:00","OnLineDate":"1900/1/1 0:00:00","DownLineDate":"1900/1/1 0:00:00","BrandPicDomin":"","BrandPicName":"","BrandProperty":"","PBrandID":"0","IsHadVideo":"0","VideoTime":"0","ShowPrice":"0.00","IndustrySort":"1020000","HasPicSort":"102721814","UserID":"142255","PriceType":"0","PictureID":"1683476","CompanyTypeID":"5","Tag":"","LinkMan":"韋欣","TelPhone":"0769-82859620","ClassName":"其它","ComProduct":"高低溫試驗箱,恒溫恒濕試驗箱,紫外線試驗箱,高低溫交變濕熱試驗機,冷熱沖擊試驗箱,快速溫變試驗機","BrandNameCH":"","IsShow":"1","MarketPrice2":"0","RetailPrice":"0","ComHitnumber":"27358","MarketUpdateTime":"","CreateTime":"2016/4/22 16:59:20","Flag":"1","PackageName":"營銷寶會員","ClientSort":"0","CsName":"","Reprint":"2","FeedBackMsg":"","EnUrl":"","MobilePhone":"13826941833"}]